The beauty of free returns.
We stand behind the quality of our products and want you to be happy with your purchase. If you don’t love it, return it for a full refund.*
*View our return policy here.
The beauty of free returns.
We stand behind the quality of our products and want you to be happy with your purchase. If you don’t love it, return it for a full refund.*
*View our return policy here.
Try it out. Here’s how.
1. Shop
Find a product you can’t wait to try.
Shipping is on us for Smart Rewards members.
2. Try It
Enjoy it for 14 days.
Check out our videos for expert tips.
3. Love It—or Return It
Ship it back to us free
for a refund.
Initiate your online return and generate a prepaid return label—
Start Here
The returned item must first be received at our warehouse. Once we have your item, we’ll process your return within 3 business days.
After your return has been fully processed, we’ll email you a credit confirmation with your refund amount.
Clinique eGift cards, gift cards, promotional items, final sale items, and Clinique products purchased anywhere other than Clinique.com are not eligible for return online.